Frequently asked questions regarding our Royalty Program. If you have further questions, feel free to contact us at email@example.com!
- Do I have to pay for shipping? Nope! We cover all shipping and handling costs for your free items every month! (:
- Are there social media posting requirements? Yes! We require you to make one social media post featuring our items per month. Tag us @royelle.boutique on Instagram! We love reposting you queens!)
- Does follower count matter? No!
- Can I request specific items? Yes! There is a portion of the application where you can list your requests for specific items or specific types of items! You can update, add, or remove requests at any time by contacting firstname.lastname@example.org! While we do our best to honor your requests, items are ultimately sent based on what we have in stock in your size!
- What if I change my mind about being apart of the Royalty Program? You can opt-out at any time by contacting email@example.com!
- How do I get free items? You'll receive 3 free items per month as a part of the program. You'll receive an additional free item in your Royalty Package any time your 10% off code is used by someone else or any time you use your 20% off code!
- What if my codes aren't used at all during the month? No worries, sometimes you just need a break! This is 100% okay! You'll still receive 3 free items for the month and we'll still reach out at the end of the month via email!
- Do purchases that I place as an with my 30% off discount code count toward my free items in my monthly package? Yes! For any purchase of 2 items or more that YOU make using your unique 20% off code, you'll receive an additional free item in your Royalty package for that month! "1st MONTH SPECIAL": For your 1st month as a part of our Royalty Program, for any purchase that YOU make using your unique 20% off code (regardless of the amount of items in your order), you'll receive an additional free item in your Royalty Package this month!
- What is the "1st Month Special"? For your 1st month as a part of the Royalty Program, for any purchase that YOU make using your unique 20% off code (regardless of the amount of items in your order), you'll receive an additional free item in your Royalty Package this month!
- How will I know how many items I'm getting or when my Royalty Package is coming? We reach out at the end of each month to discuss your free items for the month and to obtain your preferred shipping address for that month! Royalty Package emails are sent out on the 1st of the month. You have until the 7th day of the month to respond and provide your preferred shipping address. All items are chosen and Royalty Packages are processed by the 10th of the month. You will receive an email confirmation shortly after with the option to track your Royalty Package. Unfortunately, if you don’t respond by the 10th day after receiving your initial email, you will no longer be able to claim your Royalty Package that month ):
- Why don't you ask for my address in the application? If accepted into the program, we reach out at the end of each month via email to obtain your preferred shipping address for that month. We do it this way to prevent sending your Royalty package to a previous or incorrect address!
- Do I receive an initial gift/package for applying? Yes! You'll receive 3 free items each month!
- What if I don't like the items in my Royalty Package? The best way to prevent this is by sending item requests. We do our best to send you items that we think you'll love and if we cannot fulfill your requests, we try to send an item with a similar style to your requests! We want you to LOVE it!
- What if the items in my Royalty Package don't fit correctly? The best way to prevent this is by providing the most accurate sizes and measurements. We measure all of our items as listed in our size charts! The more sizing information you provide us, the better we can ensure your items will fit perfectly!